Eight questions, in the order that matters
A promotion’s terms are not long, and eight questions cover the parts that decide whether a prize is worth having and whether it will arrive. This page is the desk reduced to a checklist a reader can run in five minutes, in the order in which the answers change the decision.
- Claim
- PF-54-09
- Subject
- The checklist
- Questions
- eight
- Time
- about five minutes
The eight, in order
- What form is the prize? A credit to a balance, a bank payment, a voucher, a thing, a personalised thing, an experience, conditional credit or locked points. The forms page places all eight on the ladder; the answer to this question decides the answers to the next five.
- Who sets the value, and what figure is quoted? A list value is a statement about what the promoter is giving. The value page separates it from what a buyer would pay.
- Is there a cash alternative, and at what figure? One clause turns the prize into a number. Its absence is equally informative: the alternative page covers both it and the substitution right that is not the same thing.
- How long is the claim window, and from what moment does it run? Thirty days is ordinary and fourteen happens. The claim-window page works through the dates.
- Which channel counts as notification, and is receipt deemed to happen when the message is sent? This is the question that decides how much of the window a reader actually gets to use.
- Who delivers the prize, and where does risk pass? A promoter, a prize supplier, a fulfilment house and a courier, with risk usually passing to the winner at dispatch. The chain page follows it.
- What eligibility tests apply, and what proof is required? Age, territory, household, entry route and any purchase requirement, plus the documents a claim needs. The conditions page lists the four tests a claim passes.
- Who decides a dispute, and is there publicity attached to winning? Most terms make the promoter the final judge, and many make being named a condition. The winner page covers both.
What good terms look like
clear Statements a reader can act on
A stated claim window with a named start. A cash alternative with a figure or a formula. A named notification channel. A delivery commitment with a named party. A results date. Those five turn a promotion into something a reader can plan against, and they are all ordinary drafting rather than favours.
vague Wording that shifts everything to the winner
"A prize of equivalent value at the promoter's discretion". "Notification will be deemed received when sent". "Risk passes on dispatch". "The promoter's decision is final". None of these is unusual and none is unlawful in itself, but a promotion carrying all four has moved every risk in the chain to the reader.